QUALITY POLICY

The Directors of Brokrew Industrial (Pty) Ltd hereby, in line with our mission statement, affirm our total commitment to providing our customers with service and quality that exceeds their expectations. We are committed to comply with the Quality Management System in line with SANS ISO 9001 : 2000. We strive to maintain a high degree of credibility as a reliable supplier of products that consistently meet the agreed standards.

In order to achieve this we:

• Apply sound Human Resources Management practices.
• Apply sound Financial Discipline and Administrative Control.
• Market our products effectively.
• Apply effective and efficient Manufacturing Techniques.
• Set attainable quality objectives and regularly review these.
• Maintain a Quality Management System based on the South African Code of Practice SANS ISO 9001 : 2000 and strive to continually improve its effectiveness.

We entrench in all employees a culture of commitment to quality by:

• Clearly defined specification and quality standards agreed with our Customers.
• Consistent inspections and control of all materials, processes and products.
• Effective reporting systems and record keeping which timeously highlight unacceptable quality performance.
• Timeous remedial action to rectify any non-conformance.
• Planned corrective action to minimize the risk of recurrence of any non-conformance.
• Proactive preventive action to eliminate any potential non-conformance.
• Effective training to ensure that this policy is fully understood, implemented and maintained.
• Regular Customer contact to acquire feedback on the adequacy of our products and services.
• Personal attention to complaints relating to the quality of our products and service.

THIS POLICY STATEMENT IS SUPPORTED BY THE FULL AUTHORITY OF THE EXECUTIVE DIRECTORS OF BROKREW INDUSTRIAL (PTY) LTD.